Privacy Policy

TANZ Company Privacy Protection Policy

Last Updated:[8/05/2025]

At TANZ Company, we respect your privacy and are committed to protecting your personal information. This Privacy Protection Policy outlines how we collect, use, store, and safeguard your data when you access and use our shopping platform, which connects you to high-quality machinery, fashion products, hotel supplies, and much more, sourced from China to African countries (including Uganda, Kenya, and other regions) and the USA.

By using our platform, you agree to the collection and use of your data as described in this policy.

1. Information We Collect

To provide you with a seamless shopping experience, we collect the following types of information:

  • Personal Information: When you create an account, make a purchase, or contact us, we may collect details such as your name, email address, phone number, shipping address, and billing information.

  • Payment Information: We collect payment data, such as credit card details or other payment methods, processed securely via trusted third-party payment gateways.

  • Transaction Information: We record details about your purchases, order history, payment history, and any customer service interactions.

  • Technical Data: We collect information about your interactions with our platform, including your IP address, device type, browser type, and browsing activity on the site.

  • Communication Data: Any inquiries or messages you send to us through email, live chat, or contact forms.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing and Fulfillment: To process your orders, complete transactions, and arrange the delivery of products.

  • Customer Support: To respond to your queries, assist, and improve customer service.

  • Marketing and Promotions: To send you updates, promotions, special offers, or newsletters (with your consent). You can opt out at any time by following the instructions in our emails.

  • Website Improvement: To enhance the functionality, security, and performance of our website by analyzing user activity and feedback.

  • Fraud Prevention: To detect and prevent fraud, identity theft, and other unlawful activities on our platform.

  • Compliance with Legal Obligations: To comply with legal and regulatory requirements, including tax and accounting obligations.

3. How We Protect Your Information

We take the security of your data seriously. To safeguard your personal information, we implement a variety of technical and organizational measures, including:

  • Encryption: All sensitive data, including payment details, are encrypted using secure encryption protocols (SSL/TLS) during transmission.

  • Access Control: Only authorized personnel have access to your data, and we ensure that our staff is trained on privacy protection best practices.

  • Payment Security: We use third-party payment gateways with strong security measures to process your transactions safely.

However, no method of online data transmission or storage is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security. Please be cautious when sharing personal information online.

4. Sharing Your Information

We value your privacy and do not sell, rent, or trade your personal information. However, we may share your data under certain conditions:

  • Service Providers: We may share your information with third-party service providers who assist in processing payments, shipping, and customer support. These partners are bound by confidentiality agreements to ensure the protection of your data.

  • Legal Compliance: We may disclose your information if required to do so by law, such as in response to a subpoena, court order, or other legal processes.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. We will notify you if this happens and give you the opportunity to opt-out of any data transfer if applicable.

5. International Data Transfers

As a global shopping platform, your personal data may be transferred to and stored in countries outside of Tanzania, including China, Uganda, Kenya, the USA, and other regions. By using our platform, you consent to the transfer of your data across borders. We take appropriate measures to ensure that your information is handled in compliance with data protection laws in those regions.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your shopping experience. Cookies help us remember your preferences, improve the website’s functionality, and analyze user behavior.

You can manage or disable cookies through your browser settings, but please note that doing so may affect your ability to use some features of the website.

7. Your Rights and Choices

Under Tanzanian data protection laws, as well as applicable international regulations, you have the following rights regarding your personal information:

  • Access and Correction: You can request access to your personal information and request corrections or updates as necessary.

  • Data Deletion: You can request the deletion of your personal information, subject to any legal or contractual obligations we may have.

  • Opting Out of Marketing: You can opt out of receiving marketing communications by clicking the unsubscribe link in any marketing emails or by contacting us directly.

  • Data Portability: You have the right to request a copy of your personal data in a commonly used, machine-readable format.

If you wish to exercise any of these rights or have concerns about how your data is handled, please contact us at the details provided below.

8. Children’s Privacy

Our platform is not intended for children under the age of 18, and we do not knowingly collect personal data from individuals under 18. If we discover that we have collected information from a child under the age of 18, we will take steps to delete that information.

9. Changes to This Privacy Protection Policy

We reserve the right to update this Privacy Protection Policy from time to time. When we do, we will update the "Last Updated" date at the top of the policy. Any changes will be posted on this page, and it is your responsibility to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Protection Policy, please contact us at:

[TANZ]
Email: contact@ugtanz.com
Phone: +86 131 9051 0075
Address: 广东省 佛山市 南海区 建设大道33号万益广场 Or Him legacy House Katwe, Uganda.